jbarnum

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    1 comment  ·  Troubleshooting  ·  Flag idea as inappropriate…  ·  Admin →
    jbarnum supported this idea  · 
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    jbarnum commented  · 

    Perhaps this user means: the single page on FCP is insufficient. Its instructions aren't up to date — at least they don't apply to FCP X as of version 10.2.2. A video showing FCPX 5 would help — the only one I can find is about version 3.

    I'm having trouble getting SoundSoap to work at all. I drag the icon from the Effects panel to my clip, and boom — nothing happens. Nothing shows up in the inspector; no parameters to adjust — nothing. I wrote to support five hours ago and haven't heard a thing. Meanwhile I'm mid-production and this software is $150 brick. I'm sure eventually someone at Soundness will sort me out — but in the meantime I am wondering if I should have spent the money for another app — one that I could figure out, either because it works as expected or because there's sufficient documentation to walk me through the challenges.

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